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eServices

Shore to Shore Community Federal Credit Union offers its members a variety of convenient electronic services to meet all of your financial needs.

Debit Card
ATM Card
Home Banking
Mobile Banking
Bill Pay
E-Statements
Audio Teller Phone Access


Debit Card

Using your Debit Card is much faster and easier than writing checks. Swipe, sign and go! Every purchase is automatically deducted from your Checking Account and will be listed on your monthly statement. There are no fees to use your Debit Card as a point of sale transaction and you can use your Debit Card anywhere MasterCard is accepted. Your Debit Card also doubles as an ATM card. You can deposit, withdraw and transfer funds at more than 30,000 participating surcharge-free ATMs nationwide.

Daily Limits

  • Debit transactions using your PIN may not exceed $500 per day or three (3) transactions per day and will be withdrawn on the same day as the transaction.
  • Credit transactions that require your signature will be withdrawn from your account 2-5 days after the transaction and may not exceed up to $3,000 per day or 15 transactions per day.
  • ATM maximum withdrawal up to $500.00 per day.
  • ATM maximum of three (3) withdrawals per day.
  • No fee for ATM withdrawals, deposits or transfers at any CO-OP Network ATM's.
  • $1.00 fee for balance inquiries at any ATM; to include CO-OP Network ATM’s.
  • $2.00 fee for ATM withdrawals, deposit or transfer using any other ATM not in the CO-OP Network.

In an effort to control fees to our members the most economical way for Shore to Shore Community Federal Credit Union to handle your Debit Card transactions is by processing your transactions as a Credit. Help us keep our fees as low as possible and select the Credit option!

Lost/Stolen Debit Cards or Unauthorized Charges
It is very important to inform Shore to Shore Community Federal Credit Union of any lost or stolen Debit Cards. In order to protect you and your account you must report the loss or theft of your card within 24 hours of when you discover your card is missing.

To report your Debit Card lost or stolen during non-business hours call:

In US: 1-888-241-2510
Outside US: 1-909-941-1398 

Due to recent international fraud, S2S has blocked certain countries from performing ATM and Debit Card transactions. If you'll be traveling, please provide your credit union with the dates of travel, countries and a phone number where you can be reached while traveling.

Here is a list of blocked countries for MasterCard:
China, Japan, Mexico, Romania, Turkey, and South Korea

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ATM Card

Working long hours? Out of town? Your Shore to Shore Community Federal Credit Union ATM card can give you account access on the go. You can deposit, withdraw and transfer funds at more than 30,000 participating surcharge-free ATMs nationwide. Please note, some ATMs do not offer full service, as an example, only withdrawals may be permitted.

Daily Limits

  • Maximum withdrawal up to $500.00 per day.
  • Maximum of three (3) withdrawals per day.
  • No fee for withdrawals, deposits or transfers at any CO-OP Network ATM.
  • $1.00 fee for balance inquiries at any ATM; to include CO-OP Network ATM’s.
  • $2.00 fee for a withdrawal, deposit or transfer using any other ATM not in the CO-OP Network.

Lost/Stolen ATM Cards
It is very important to inform Shore to Shore Community Federal Credit Union of any lost or stolen Debit Cards. In order to protect you and your account you must report the loss or theft of your card within 24 hours of when you discover your card is missing.

To report your ATM card lost or stolen during non-business hours call:

In US: 1-800-754-4128
Outside US: 1-414-341-6535

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Home Banking

Home Banking gives you a free, convenient and easy connection to your credit union accounts. By using the Internet you can accomplish several types of transactions on your credit union account. Transactions that you will be able to accomplish are as follows:

  • Check Account Balances. You will be able to view your account balances from your own computer 24 hours a day, 7 days a week. You will be able to get detailed information about your accounts. The information is updated instantly, just like you would get if you were in the credit union office doing transactions.
  • Review Account Transaction History. Online banking will allow you to view recent transactions that have posted to your accounts. Now you won't have to wait for your statements to arrive before you can reconcile your account, verify your cleared outstanding checks, track your ATM withdrawals and much more. S2SCFCU upgraded our online banking on 8/1/2010. History of your account(s) begins on 8/1/2010. If you would like history previous to 8/1/2010 please contact us. If you need any assistance please give us a call at 734-675-3100.
  • Transfer Funds. Online banking will allow you to transfer funds between your credit union share accounts and share draft checking accounts.
  • Transfer Loan and Visa Payments. Online banking will allow you to make loan transfers on your loans and VISA payments from your savings and checking accounts.
  • E-Mail. Online banking will allow you to e-mail the credit union your requests in a safe and secure environment.
     
  • E-Alerts. Set and receive email or text notifications for specific savings, checking, and other share account activities that you set.
  • Export Options. In the event you would like to capture some of your account data from the online banking system for use in a 1999 or newer version of Quicken or Microsoft Money our export options enable you to do just that.
     
  • And More. You can also view check copies, request a stop-payment, opt-in to courtesy pay, see pending ACH transfers (great during tax season), view your check clearing history and more.

Return to our homepage and click on the link for first time users in the Home Banking box on the right side of the page to get started.

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Mobile Banking

Shore to Shore CFCU now offers Mobile Banking! Easily access your account information, pay your bills with Mobile Bill Pay, transfer funds or find a branch or ATM with your mobile device.

With Mobile Banking you can perform the most important functions of our computer-based On-line banking on your internet enabled phone. Any mobile phone that can access the internet can use Mobile Banking. 

Download iPhone Application here
Download Android Application here

Once you have downloaded the Mobile Banking application you will be emailed a one-time use password, simply follow the email instructions to finish enrollment.

Note: You must have logged into Shore to Shore Home Banking before you can use Mobile Banking.

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Free Bill Pay 

Online Bill Pay is free from Shore to Shore, and you can save time and money. No more writing checks, buying stamps or trips to the mailbox. With bill pay, you can receive and pay your bills online in a matter of minutes. 

  • Pay bills one at a time or set-up for an automatic monthly payment.
  • Set up and schedule peer to peer payments.
  • Receive e-notices for upcoming payments.
  • Bills will be paid by check the first time and if recurring they will be via ACH in subsequent months.
  • Allow up to 5 days for your first bill to be paid.
  • Members receive Bill Pay FREE. 

Watch a demo on Bill Pay here or test drive Bill Pay here.

For more information call 734-675-3100 or log into Home Banking to sign-up today!

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E-Statements

E-Statements are available online through Home Banking, our online account access system. To sign up for E-Statements you must be set-up for Home Banking first. After you are set-up for Home Banking, E-Statements are available to you on the left-hand side under E-Statements. Once you are signed-up it will take 30 days for your statements to be available online and you will no longer receive paper statements mailed to you.  Return to our homepage and click on the link for first time users in the Home Banking box on the right side of the page to get started.

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Audio Teller Phone Access

Using Audio Teller you can access your account over the phone. Simply call Shore to Shore Community Federal Credit Union (734-675-3100) and select option 2 for Audio Teller. With Audio Teller you can check balances, listen to account transaction histories, transfer funds and make loan and VISA payments for free. Click here for directions or click here to print the directions.

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